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Privacy Policy

Last updated: August 21, 2025

Powerberry operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Powered by Shopify, we use their platform to deliver these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect

  • Contact details: name, address, phone number, email
  • Financial info: card numbers, payment details
  • Account info: username, password, preferences
  • Transaction history: viewed, purchased, returned items
  • Communications: messages sent to customer support
  • Device info: browser, IP address, identifiers
  • Usage data: interaction and navigation behavior

Sources of Personal Information

  • Directly from you
  • Automatically via cookies and device usage
  • From service providers and partners

How We Use Your Information

  • To provide and improve the Services
  • For marketing and advertising
  • For security and fraud prevention
  • To communicate with you
  • To comply with legal obligations

Disclosure of Personal Information

  • With Shopify and service providers
  • With marketing partners
  • With your consent or direction
  • Within our corporate group
  • In connection with legal or business transactions

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to improve your experience. Shopify may use data from your interactions with our store and other merchants. For more details, visit the Shopify Consumer Privacy Policy or manage your rights via the Shopify Privacy Portal.

Third-Party Links

Our Services may link to external sites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. Parents or guardians may contact us to request deletion of such data.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend avoiding unsecure channels when communicating sensitive or confidential information.

The duration for which we retain your personal information depends on factors such as account maintenance, service delivery, legal compliance, dispute resolution, and enforcement of applicable contracts and policies.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information. These rights may include:

  • Right to Access / Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Managing Communication Preferences

You may exercise these rights via the Services or by contacting us. For data processed by Shopify, visit Shopify Privacy Portal.

We will not discriminate against you for exercising your rights. Identity verification may be required before processing requests. You may also designate an authorized agent to act on your behalf.

Complaints

If you have concerns about how we handle your personal information, please contact us. Depending on your jurisdiction, you may also appeal our decisions or file a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country of residence. For transfers out of the EEA or UK, we rely on recognized mechanisms such as Standard Contractual Clauses or equivalent safeguards, unless the destination country offers adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this website with a revised "Last updated" date and notice as required by law.

Contact

If you have questions about our privacy practices or wish to exercise your rights, please reach out to us at:

Email: support@powerberryharvest.com

Address: 540/4 soi Ladphrao 87 Wangthonglang Klongjaokhunsing Bangkok 10310 Thailand